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Coming up with a name for the business

Choose the right name for your business

Choosing a name for your business is a creative and enjoyable process. It is also one that you need to get right. Customers will deduce a lot from your business name and first impressions count.
While it may be tempting to try to stamp your individual personality on your business name, there are many other issues to consider. Being objective and choosing a name that reflects your business strategy can be more valuable, especially as your business develops.
This guide shows you how to create the right impression, how to display your business name, consider whether your business name will be your brand and get your name on the web. It also outlines the specific rules that you must follow when choosing a company name for a limited company, sole trader or partnership.

Creating the right impression

When you are generating ideas about a business name, you initially may want to focus on personal preference. However, an objective approach will enable you to consider the customer first.
Remember that your business name will be the cornerstone of your brand. It should work well wherever you use it - on the phone, in your logo, signage, stationery, advertisements, website, uniforms and any other media you plan to use to reach the market. See our guide: branding: the basics.

Points to help you decide on a name for your business

Do you want the name to reflect what your business does - framing, moving, cleaning, building? Or would something more abstract be suitable?
Would it be a good idea to include your own name?
Do you want a traditional-sounding name, conveying durability and old-fashioned values, or a modern name, suggesting a fresh, innovative approach?
Think about the future - avoid words or phrases that are likely to date quickly.
If you're likely to be trading overseas, check that the name doesn't mean anything inappropriate in the relevant languages, and that it can be easily read and pronounced.
Think about callers and customers - avoid very long names, strange wordings and unusual spelling. If you're planning to advertise in directories such as the Yellow Pages, think about using a name that appears near the beginning of the alphabet - it will ensure it's an early entry.
If you're focusing on the local market for your product or service, think about using the name of the city or town in the business name.
Keep your trading name creative, but your corporate name bland. This will give you the flexibility to develop other brands and trading names in the future.

There are also regulations that could affect your choice. Read information on business names at the CIPO website - Opens in a new window <this will link to www.gov.vc/govt/cipo/index.asp>

Limited company names

If you've decided to form a limited company or limited liability partnership (LLP), you'll need to register your name and other details with Companies House.
Before you fill in the forms it's essential to check that your proposed name doesn't break the rules.
Company names - the rules
To make sure the name you choose is acceptable, work through this list before you send your application to Companies House. Ensure that:

your company name ends with limited, plc or Ltd for companies, or limited liability partnership, LLP or Welsh equivalents - this must not be used anywhere other than at the end of the name
the name isn't offensive
the name isn't the same as - or very similar to - one already in the register
the name doesn't include any sensitive words or expressions - unless you have obtained permission to use them
   
   

The full version of these rules is given in the Companies House guidance booklets "Company Names" or "Limited Liability Partnership Formation and Names". You can call the Companies House Contact Centre on Tel 0303 1234 500 for a copy - alternatively, you can access these booklets on company names at the Companies House website - Opens in a new window.
For an explanation of how to register your chosen name with Companies House and a list of forms you need to complete, see our guide on how to set up and register a limited company (private or public).

Trade marks

You should check that your proposed name isn't too similar to a word or expression that someone else has registered as a trade mark. This isn't compulsory, but it could save time and trouble later on.
Complaints about company names
If someone objects to the choice of a company name, they can complain to the Company Names Tribunal at the Intellectual Property Office.
Objections to a name can be made on the basis that it:

is similar to an existing company name being used by the person complaining
 its use in the UK could mislead by implying a connection to an existing company name

A complaint about a 'name' can apply to company names - including trade names, brand names and registered trade marks.
Find out about the Company Names Tribunal on the Intellectual Property Office website - Opens in a new window.
Find out whether your chosen name has already been registered as a trade mark on the Intellectual Property Office website - Opens in a new window.

Sole trader and partnership names
People operating as sole traders or in general partnerships can trade under their own names, or choose a different business name.
Sole trader and partnership names - the rules
If you decide to use a business name, there are a few rules to bear in mind. The name must not:

be offensive
include the words limited, plc, limited liability partnership, LLP or equivalent
contain sensitive words and expressions, unless you've obtained permission to use them - see the page in this guide on sensitive words and expressions

For the full version of these rules, read a guidance booklet on business names at the Companies House website - Opens in a new window, or you can call the Companies House Contact Centre on Tel 0303 1234 500 for a copy.

Is anyone else using your proposed business name?

Before you decide to use your chosen name, it makes sense to check whether it's already being used. If a sole trader at the other end of the country is using it, there may not be a problem. However, if another local business or a national firm is using it, you should definitely choose a different name.

Check local phone books, business directories and the Internet.
Make sure that your proposed name - or something similar - hasn't been registered by a company. Use our interactive tool to search for an available company name and trade mark.
Make sure that the name isn't too similar to a word or expression that has been registered as a trade mark. Find out whether your chosen name has already been registered as a trade mark on the Intellectual Property Office website - Opens in a new window.

If you're in any doubt about your business name, get expert advice from your local Business Link. You can find your local Business Link through our Contacts Directory.

Getting further help

These guidelines provide a basic summary of sensitive words. You can find details of sensitive words and expressions on the Companies House website - Opens in a new window, or call the Companies House Contact Centre on Tel 0303 1234 500 for a copy. As well as listing sensitive words, this booklet tells you who to contact for permission if you intend to use a sensitive word or expression in your business name.

Displaying your business name

There are a few requirements about displaying your business name - and other details - so that your customers and suppliers know who they're dealing with. You should not have any stationery printed until you're certain your proposed name is acceptable.
For a limited company or limited liability partnership, this means waiting until registration is complete. At this point you'll receive a Certificate of Incorporation, showing the company's registered name and number - see the page in this guide on limited company names.
A sole trader or partnership must go through the checks required for sole trader and partnership names and take expert advice if necessary. See the page in this guide on sole trader and partnership names.

Displaying a limited company or limited liability partnership (LLP) name

Your company or LLP name must be clearly shown outside every place of business - even a director's or partner's home if that's where the business operates from.
Your company or LLP name must be included on all business letters, electronic business communications, orders, payments, invoices, receipts and other business documents.
Business letters, external emails and order forms must also show the company's or LLP's registered address, number and place of registration.
The Companies Act 2006 introduced particular rules for displaying the company's or LLP's details on its website, which must now show:
 the full name of the company or LLP
 the registered office address of the company or LLP
the registered number of the company or LLP
the place of registration of the company or LLP
if the company or LLP is being wound up

For a full version of the rules on displaying your company details, see the guidance notes on company formation on the Companies House website - Opens in a new window, or call the Companies House Contact Centre on Tel 0303 1234 500.

Displaying a sole trader or partnership business name

Your business name, your own name, or the partners' names and business address must be clearly displayed:

wherever you run your business and deal with customers or suppliers
on all business letters, orders, payments, invoices, receipts and other business documents

For a full version of the rules on displaying your business details, see the guidance notes on business names on the Companies House website - Opens in a new window, or call the Companies House Contact Centre on Tel 0303 1234 500.
Displaying a name online
If you are an online business, you must display:

general information about your business - including business name, address, email address, VAT registration number (if applicable)
details of any relevant professional body that you belong to or any authorisation scheme to which your service is subject

Getting your name on the web

Even if you are not intending to create a website for your business immediately, you'll probably be using email and want to have a presence on the web at some point in the future. This could be a single screen advertising your business and giving contact details, or it could be a site that allows customers to browse through products, place orders and make payments online.

Domain names

The website address - for example, my-new-business.co.uk - is known as a domain name. For most businesses based in the UK, a name ending with .co.uk is suitable. Your email address will normally include this name - for example, enquiries@my-new-business.co.uk.
Businesses and individuals that meet certain European Community (EC) criteria can apply for the new .eu domain extension - for example, www.my-new-business.eu.
If your business is active in EC countries, the .eu domain name can help you market your company as a pan-European business. There is a phased registration process. Find out how to register .eu domain names on the European Registry of Internet Domain Names (EURid) website - Opens in a new window.
To reserve a domain name for your business, you need to register it through an agent, who will charge a small annual fee. You should do this as soon as possible - even if you're not going to use your domain name straight away.

Registering your .uk or .com domain name 

Decide on a suitable domain name for your website - if you are unable to use one that exactly matches your business name. You can use numbers as well as letters.
Hyphens can be used to separate words - but you can't include spaces, full stops or other punctuation. It's a good idea to have a few alternative names in case your first choice has already been taken.
Check whether the name is available - the official registry for UK domain names is Nominet. Check whether your chosen domain name is available on the Nominet website - Opens in a new window.
Register the name - this is a simple process which you can carry out online with any registration agent. There are hundreds of registration agents to choose from - a good starting point is Nominet. Find out about choosing a registration agent on the Nominet website - Opens in a new window.

Here's how I chose the name for my business

Nick Jenkins
Moonpig Cards - Opens in a new window

Nick's top tips:

"Keep your name short and simple if you're a consumer-facing company."
"Don't box yourself in. The real thought should go into your trading name. Your corporate name should be bland and give you room for manoeuvre into other activities."
"Make sure you secure the domain name for your trading name. Even if you're not selling over the Internet, people will be reassured to see a professional-looking website if they are checking out the solidity of the business."

Managing director Nick Jenkins founded Moonpig, a London-based company selling personalised greeting cards over the Internet.

What I did

Consider how a name could work as a memorable brand

"I wanted business to spread by word-of-mouth so it was important my company's name was both catchy and memorable. I decided it had to be only two syllables so that people wouldn't forget it, and phonetic so that they wouldn't misspell it. Moonpig is fun and cheeky. Most of our cards are humour based and Moonpig encapsulates that.

"The name also had to be easily represented in graphical format. Once you've seen our logo you never forget it. I commissioned a cartoonist to design the moonpig. The whole branding exercise cost £200 and three days' work, but it has been far more effective than we could ever have expected."

Ensure the name is available on the Internet

"Control of a domain name was very important for us. To check what was available, I sat on Nominet for four days plugging in variations of names. I originally came up with lots of different names - red-dog, green-carrot, that sort of thing - but they were all already taken.

"Moonpig was actually my nickname at school. It was available as both a ".com" and a ".co.uk" which was also an important consideration.

"Moonpig is a completely unique word. The only references to it on Google are links to our website."
Trade mark the name

"Having the ".com" and ".co.uk" gave the name Moonpig some protection against copiers but we thought people might also try other permutations of Moonpig to capitalise on our success. It wasn't that expensive to go for trade marking and it gave the name an extra layer of protection.

"I employed a trade mark attorney and Moonpig is now a trade mark in the UK and the US.

"It's such a small insurance premium. In a customer-facing brand I think it's critical as the brand name is the thing that customers really recognise."

What I'd do differently

Start out with a general, bland registered-company name

"Although we continue to trade under the name Moonpig, we changed our name at Companies House to Altergraphics Limited in 2001, when we received venture-capital investment. The new investors seemed reluctant to write out a cheque with the word Moonpig in it.

"It might have been easier if we'd started out with Altergraphics as our company name anyway. Moonpig pigeonholes us as funky and humorous which is great as a trading name for our current website, but having Altergraphics as a corporate name gives us the flexibility to develop other brands under different trading names in the future."

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